Accessibility Statement

Motive Partners is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards across our digital platforms in the United Kingdom, European Union, and United States.

Measures to Support Accessibility

Motive Partners takes the following measures to ensure accessibility of the Motive Partners website:

• Include accessibility as part of our mission statement.
• Integrate accessibility into our procurement practices.
• Appoint an Accessibility Lead to oversee accessibility compliance and improvements.
• Provide continual accessibility awareness and training for our staff.
• Include people with disabilities in our design and testing processes.
• Conduct periodic internal and external accessibility reviews.‍

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They define three levels of conformance: Level A, Level AA, and Level AAA.

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The Motive Partners website is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content may not fully conform to the accessibility standard. We are actively working to address these areas to achieve full conformance.

Additional Accessibility Considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also implemented certain Level AAA Success Criteria, including:

• Images of text are used only for decorative purposes.
• Re-authentication after a session expires does not cause loss of data.
• Some videos include sign language interpretation or captions.

Feedback

We welcome your feedback on the accessibility of the Motive Partners website. Please let us know if you encounter any accessibility barriers:

Email: accessibility@motivepartners.com

New York
Motive Partners
250 Greenwich Street, FL47, World Trade Center
New York, NY 10007
United States
Telephone: +1 212 651 0200

London
Motive Partners
7 Westferry Circus, Canary Wharf
The Columbus Building
London E14 4HD
United Kingdom
Telephone: +44 (0)20 3808 8480

Berlin
Motive Partners
Kurfürstendamm 185
10707 Berlin
Germany
Telephone: +49 (0)30 1663 3300

We aim to respond to accessibility-related feedback within five (5) business days and propose a solution within ten (10) business days.
If you are dissatisfied with our response, you may escalate your concern to the relevant national authority in your jurisdiction.

Compatibility with Browsers and Assistive Technology

The Motive Partners website is designed to be compatible with the following technologies:

• The latest versions of Chrome, Safari, Edge, and Firefox on Windows and macOS.
• iOS and Android operating systems released within the past five (5) years.
• Common assistive technologies, including screen readers such as JAWS, NVDA, and VoiceOver.

The Motive Partners website may not be compatible with:

• Browsers older than three (3) major versions.
• Mobile operating systems older than five (5) years.

Technical Specifications

Accessibility of the Motive Partners website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of the Motive Partners website, there may be some limitations. Below is a description of known limitations and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for the Motive Partners website:

• User-generated content: Uploaded images or documents may not include appropriate text alternatives because we cannot guarantee the quality of third-party contributions. We monitor and address such issues within 10 business days.
• Archived documents: Certain legacy or historical files may not meet current accessibility standards. Upon request, we will convert documents to accessible formats within 3 business days. Please contact documents@motivepartners.com for support.
  

Assessment Approach

Motive Partners assesses the accessibility of the Motive Partners website through the following approaches:

• Regular internal reviews by our website management team.
• Periodic external evaluations conducted by independent accessibility specialists.
• Ongoing monitoring as part of our website maintenance programme.
  

Formal Approval of This Accessibility Statement

This Accessibility Statement is approved by:
Motive Partners Communications Department, in coordination with Compliance and Technology

Formal Complaints

We aim to respond to accessibility feedback within five (5) business days and propose a solution within ten (10) business days.
If you are dissatisfied with our response, you may escalate your complaint to the appropriate authority:

• UK: Equality and Human Rights Commission (EHRC)
• EU: National web accessibility enforcement body in your member state
• US: U.S. Department of Justice (ADA Information Line)

Date of last review: October 2025
Next scheduled review: October 2026

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